Results Reporting

ChildLab provides EASY ACCESS to patient results. Laboratory personnel are available 24 hours a day, 7 days a week to respond to questions regarding patient information and other laboratory services. Call (614) 722-5477 or (800) 934-6575.

Written reports are generated Monday-Friday and delivered by U.S. Mail or courier. For clients with FAX capabilities, reports can be at scheduled times. Critical and alert value results are telephoned and STAT values are faxed to the physician or authorized staff upon completion of the test. For STAT testing, every effort is made to ensure available results within 4 hours from the pick-up time at the off-site location. Specimens are processed upon receipt.

Result reports are ordinarily made to the ordering physician. It is assumed that the physician's partners and office staff are authorized to receive reports. Results can be reported to patient/family members ONLY WITH THE APPROVAL OF THE ORDERING PHYSICIAN. This must be indicated on the prescription, test order requisition. When results have been given in advance to the patient/family designee, the ordering physician will still receive a printed report.

With the exception of Microbiology/Virology, Anatomic Pathology, and Cytogenetics reports, there are standard format features that are used on all printed or faxed reports. The date and time that displays with each test sample is the date and time the sample was collected. An "R" next to the date and time field indicates that the sample collection information is unknown, and the sample receipt date and time are displayed. Results that are not yet complete will have the word PEND or PENDING displayed in the result field.
Results that are outside a defined "normal" range will display with BOLD font. Numerical results that are abnormal will also have a flag (H or L) which indicates that the result is either higher or lower than the normal range. This flag displays to the left of the numeric result. Extremely abnormal numeric results that are deemed to be critical or "alert" results are flagged with an *H or *L symbol.

When available, the normal range (age/sex specific) and result units will print next to each result.

BILLING: Please contact ChildLab, (614) 722-5477 or (800) 934-6575.

CONSULTATION: Inquiries pertaining to patient data or result interpretation should be directed to the ChildLab Medical Director.

Questions or concerns regarding laboratory services or operations should be directed to the ChildLab.